Frequently Asked Questions
General Questions
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.
The Lumina™ Dispenser
What is the difference between the LuminaTM water dispenser and traditional water dispensers?
Everything about the sleek, modern Lumina™ water dispenser is revolutionary. The higher dispensing point makes it more comfortable to use than traditional dispensers. The bottom-load design means quick and easy bottle changes. No heavy lifting!
Lumina™ is the only water dispenser that features the replaceable AquaEase™ Water Cartridge. With the help of this technology, you can always enjoy great-tasting water from a clean dispensing source.
What is AquaEaseTM?
AquaEaseTM is a Water Cartridge system that replaces all internal cold water-contact parts. The used water cartridge is completely removed from the dispenser, and the new one is installed in its place. Once pressurized, the sealed system will prevent air from making contact with the water in the reservoir.
Is the LuminaTM water dispenser available for rent?
No, at this time, LuminaTM is only available for purchase.
Why do I need to replace the AquaEaseTM Water Cartridge?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
How often do I need to replace the AquaEaseTM Water Cartridge?
ReadyRefresh® recommends that the AquaEaseTM Water Cartridge be replaced every three months.
Can I rinse/wash AquaEaseTM and reuse it?
Your AquaEaseTM has been designed for one use only and it is not recommended for cleaning or reuse.
What if I don’t replace AquaEaseTM every three months / regularly?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Are all the materials used in the AquaEaseTM safe?
The AquaEaseTM is perfectly safe to use. All materials used in AquaEaseTM are FDA approved for food contact, and it meets BlueTriton Brands strict quality standards for food contact.
Will my ReadyRefresh® Service Representative (delivery person) replace the AquaEaseTM / change a bottle of water for me?
When the dispenser is delivered, your service representative will set it up for you. This includes installing the water filter and loading a new water bottle. Later on, you can change the water and filter by yourself using the instructions under the lid. If you would rather have a professional do it instead, please call customer service to submit your request. Please note there is a fee associated with this service.
How will I know it’s time to change a bottle of water / replace AquaEaseTM?
A small, red indicator light makes it easy to know when to change the bottle or replace the AquaEaseTM Water Cartridge. A solid red light means it’s time to change the bottle of water (it’s nearly empty). A flashing red light means it’s time to change the AquaEaseTM Water Cartridge (occurs every three months).
How do I change a bottle of water?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the 5 gallon water bottle - YouTube.
How do I replace the AquaEaseTM Water Cartridge?
Refer to the Quick Reference Card located underneath the lid of the dispenser or Open New Windowdownload here. To open the lid, press the buttons on either side of the lid, and lift.
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube.
Watch videos or download the manuals below.
Open New WindowReadyRefresh Lumina Dispenser DIY Setup - YouTube
Open New WindowLumina Bottom Load: How to change the AquaEase Water Cartridge - YouTube
Download Manuals: Open New WindowLUMINA | Open New WindowBYC736
How do I order replacement AquaEaseTM Water Cartridges?
Log in, go to Water Dispensers → Accessories and pick the AquaEase™ Water Cartridge. Select the quantity and add it to your next ReadyRefresh® order.
What is the cup dispenser capacity? What size cups do I use?
The LuminaTM can hold up to 60 (9oz.) cold cups
What size bottles of water does the LuminaTM accept?
The dispenser will work with both 3 and 5-gallon bottles. However, currently the panel notifications (change bottle & AquaEaseTM) will only function correctly with 5-gallon bottles.
How do I dispense hot water?
Squeeze the red safety lever up to the chrome lever and press downwards to dispense water. Release the lever to reactivate the safety lock.
Does the entire bottle cap need to be removed when I change a bottle of water?
Yes, the entire bottle cap needs to be fully removed so the AquaEaseTM Water Cartridge can be installed correctly.
What is the temperature of the cold water?
Between 40°F - 48°F
What is the temperature of the hot water?
Between 175°F - 190°F
How do I clean the exterior of LuminaTM?
To clean the outside of the dispenser, use warm water and soap. The drip tray can be removed from the front panel and cleaned separately. It is not recommended to clean the drip tray in a dishwasher as it may change its color or appearance over time.