Frequently Asked Questions
General Questions
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.
Dispenser Pro-Cleaning
Overview
Why should I have my water dispenser cleaned and sanitized?
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
Is the Professional Dispenser Cleaning process different or better than what I’ve been doing on my own?
The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:
- cleaning all external surfaces
- removing internal components
- cleaning all water contact surfaces
- cleaning or replacing the spigots, baffle, and non-spill assembly
- flushing the dispenser with distilled water
- setting up a fresh bottle so you can enjoy refreshing and great-tasting water
How often should I have my water dispenser professionally cleaned?
We recommend that you clean and sanitize your dispenser 2-4 times a year.
How do I schedule an appointment?
Simple — just call our Customer Service Center at 1-844-897-8094 to schedule an appointment. Please note that this service is only available in certain areas.
Is there anything I need to do to prepare for the appointment?
Residential customers:
- Please make sure someone over 18 is available to receive and sign off for the service.
Commercial customers:
- If you can't be available when the service is scheduled, please inform other associates at your workplace so that they know the ReadyRefresh® team will be coming.
What is the typical length of an appointment?
A Professional Dispenser Cleaning Service appointment generally takes about 30 minutes.
Does the existing bottle in the water dispenser need to be empty?
Your water bottle does not need to be empty, but we do suggest using as much of the water as possible prior to your appointment. When the technician is done with your Professional Dispenser Cleaning Service, they'll replace your existing bottle with a fresh one from your supply.
Is there a separate fee for Professional Dispenser Cleaning Service, and if so, can I pay through my ReadyRefresh® bill?
We offer Professional Cleaning Service for your dispenser for a cost of $94.99 per dispenser. This cost will be added to your bill for the month we did the cleaning. If you want to know more about this service or if there are any deals or discounts, please call our customer service number at 1-844-897-8094.
*As tested with Escherichia coli, ATCC® 25922™ by ReadyRefresh®, applies to gravity fed water dispensers with removable spigots.